Qunyi Display Fixture Group Privacy Policy

1. Introduction

At Qunyi Display Fixture Group, we value your privacy. This Privacy Policy explains how we collect, use, disclose, and protect the personal information you provide when using our website, xmqunyi.com and any associated services or applications. By using our website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Personal Information

  • Voluntarily – Provided Information: When you interact with our website, such as signing up for an account, subscribing to our newsletter, or making a purchase, we may collect personal information like your name, email address, phone number, and billing and shipping addresses.
  • Account – Related Information: If you create an account with us, we will collect information necessary to manage your account, including a username and password. We may also ask for additional information such as your date of birth for age – verification purposes in certain circumstances.

2.2 Non – Personal Information

  • Automatically Collected Information: Similar to most websites, we use technologies like cookies and web beacons to collect non – personal information. This includes your IP address, browser type, operating system, the pages you visit on our website, the time and duration of your visit, and the referring website (if any). This information helps us analyze website traffic, improve user experience, and customize content for you.
  • Device Information: We may collect information about the device you use to access our website, such as the device type, screen resolution, and unique device identifiers. This information is used to ensure our website functions properly across different devices and to provide a personalized experience.

3. How We Use Your Information

3.1 Providing Services

  • Account Management: We use the personal information you provide to create and manage your account, process your transactions, and communicate with you about your account status, orders, and relevant updates.
  • Service Delivery: To provide you with the products or services you request, such as delivering digital content, processing payments, and shipping physical products.

3.2 Improving User Experience

  • Analytics and Research: We analyze the non – personal information we collect to understand how users interact with our website. This helps us identify areas for improvement, optimize the layout and functionality of our website, and develop new features and services that better meet your needs.
  • Personalization: By using the information we have about you, we can personalize your experience on our website. This may include showing you relevant product recommendations, personalized content, and tailored advertising.

3.3 Marketing and Communication

  • Direct Marketing: With your consent, we may use your personal information to send you marketing communications, such as newsletters, promotional offers, and product announcements. You can opt – out of these communications at any time by following the unsubscribe instructions provided in the emails or by contacting us directly.
  • Customer Support: We may use your information to respond to your inquiries, provide customer support, and resolve any issues you may have with our website or services.

4. Disclosure of Your Information

4.1 Third – Party Service Providers

  • Service – Related Sharing: We may share your personal information with third – party service providers who assist us in operating our website, providing services to you, and conducting business operations. These may include payment processors, shipping companies, email service providers, and analytics firms. These third – party providers are contractually obligated to protect your information and use it only for the purposes for which it was shared.
  • Legal Requirements: We may disclose your personal information if required to do so by law, such as in response to a subpoena, court order, or government request. We may also disclose your information if we believe it is necessary to protect our rights, safety, or property, or the rights, safety, or property of others.

4.2 Aggregate and De – Identified Information

We may share aggregate or de – identified information with third parties for research, marketing, or other purposes. Aggregate information is information that has been combined and summarized in such a way that it no longer identifies an individual. De – identified information is information from which personally identifiable information has been removed or encrypted.

5. Security of Your Information

5.1 Security Measures

  • Technical and Organizational Measures: We implement a variety of technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include firewalls, encryption, secure socket layer (SSL) technology, and access controls.
  • Employee Training: Our employees are trained on data security and privacy best practices to ensure that they handle your personal information with care and in accordance with this policy.

5.2 Data Breach Response

  • Notification: In the event of a data breach that may affect your personal information, we will notify you as soon as possible in accordance with applicable laws. The notification will include details about the nature of the breach, the types of information affected, and the steps you can take to protect yourself.
  • Investigation and Remediation: We will immediately investigate any data breach and take appropriate steps to remediate the situation, including notifying relevant authorities if required by law.

6. How Long We Keep Your Information

6.1 General Retention Period

  • Service – Related Retention: We will keep your personal information for as long as necessary to provide you with the services you have requested and to fulfill our legal obligations. For example, we may retain your order information for a certain period of time to process returns, exchanges, or warranty claims.
  • Marketing and Communication Retention: If you have consented to receive marketing communications from us, we will keep your information until you unsubscribe or request that we delete it.

6.2 Data Deletion and Anonymization

  • Deletion: When your personal information is no longer needed for the purposes for which it was collected, we will delete it or anonymize it. Anonymization involves removing or encrypting personally identifiable information so that the data can no longer be associated with you.

7. Your Rights

7.1 Access and Correction

  • Access: You have the right to request access to the personal information we hold about you. You can make this request by contacting us using the information provided at the end of this policy. We will respond to your request within a reasonable time frame and provide you with a copy of your information.
  • Correction: If you believe that the personal information we hold about you is inaccurate or incomplete, you can request that we correct or update it. We will review your request and make the necessary changes as soon as possible.

7.2 Deletion and Objection

  • Deletion: You have the right to request that we delete your personal information. However, we may be required to retain your information for legal, accounting, or regulatory reasons. In such cases, we will notify you of the reasons for retaining your information.
  • Objection: You have the right to object to the processing of your personal information, especially for marketing purposes. If you object, we will stop processing your information for the relevant purpose, unless we have compelling legitimate grounds to continue processing.

7.3 Withdrawal of Consent

If you have provided your consent for the processing of your personal information, you have the right to withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of the processing that took place before you withdrew your consent.

8. Children’s Privacy

8.1 Age Restrictions

  • Policy: Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete the information as soon as possible.

8.2 Parental Consent

  • Procedure: If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately. We will work with you to verify your identity and take appropriate steps to protect the child’s privacy.

9. International Transfers of Information

9.1 Cross – Border Data Flows

  • Data Location: We may transfer your personal information to countries or regions outside of your country of residence. These countries may have different data protection laws and regulations than your home country. However, we will take appropriate measures to ensure that your personal information is protected in accordance with this policy and applicable laws.
  • Standard Contractual Clauses: In some cases, we may use standard contractual clauses approved by the European Commission or other appropriate safeguards to protect your personal information during international transfers.

10. Changes to This Policy

10.1 Policy Updates

  • Notification: We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. We will notify you of any material changes to the policy by posting the updated policy on our website and, if appropriate, by sending you an email notification.
  • Effective Date: The updated policy will become effective on the date specified in the policy. Your continued use of our website after the effective date of the updated policy constitutes your acceptance of the new terms.

11. Contact Us

11.1 Contact Information

  • Email: If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at janeil@xmqunyi.com.
  • Mailing Address: You can also write to us at  janeil@xmqunyi.com.
We will do our best to respond to your inquiries and resolve any issues you may have in a timely and satisfactory manner.